About John Snyder, CEO

John Snyder is owner and CEO of Net Friends, Inc., an MSP and MSSP headquartered in NC. He began his Net Friends career in early 1999 as a field technician working with customers in the biotech, healthcare, education, and legal professions. His early work in 2001 grappling with how to help multiple research and clinical organizations comply with the HIPAA regulation led to a lifelong study of cybersecurity frameworks like NIST 800-53a, 800-171, COBIT 5.0, and ISO 27001. Grounded in these time-tested approaches that aid in protecting data and maintaining safe networks, John consistently steers Net Friends towards developing IT support services built from these security frameworks and best practices. Once John became a minority owner of Net Friends in 2009, he was able to direct the company more fully to building IT service offerings based on these frameworks.

John knows the power of 3rd party industry certifications to confirm your expertise. He is a former Microsoft Certified Systems Administrator (MCSA), former CompTIA Security+ certified analyst, former CRISC (Certified in Risk and Information Systems Control) expert, and former Certified Information Systems Auditor (CISA). The value of these formal and specialized pursuits has influenced Net Friends to prioritize securing its SOC 2 Type II certification back in 2019, which we have maintained without interruption year after year. John firmly believes that focusing on a culture of security will directly improve the optimal business outcomes that our customers seek.

In 2021, John was named to the National Small Business Association (NSBA)'s Leadership Council. The NSBA is nonpartisan and the nation’s oldest small-business advocacy organization. As a member of the Leadership Council, John engages with U.S. policymakers on the interests of small businesses and advocates for laws to improve cybersecurity and address supply chain issues. John is also serving a two-year term on the Information Technology Advisory Committee at Durham Technical Community College, helping bridge the instructional priorities of the institution with the today's business and industry sectors.

Connect with John on LinkedIn.
(Updated September 2024)

Latest Articles by

John Snyder

Business Strategy
Reflections from a Reluctant Visionary

I have been the leader of Net Friends since I became an owner back in 2009. The lack of a company vision is what made me want to be an owner in the first place.

Life At Net Friends
2025 Outlook with Net Friends CEO

Net Friends CEO John Snyder reflects on the upcoming year ahead, forecasting the company's priorities and pursuits.

Cybersecurity
What To Do If You're Denied Cybersecurity Insurance?

Explore the 5 common reasons why businesses are denied cybersecurity insurance and what you can do if you are facing one of these scenarios.

Cybersecurity
Why Your Cybersecurity Approach Is Backwards

Most mature businesses already have cybersecurity protections in place. However, chances are still high that they may be approaching cybersecurity backwards.

Business Strategy
Are You Ready for a HIPAA Audit?

The Office for Civil Rights (OCR) recently announced that they will resume HIPAA compliance audits in 2024.

Business Strategy
2024 Outlook with Net Friends CEO

"As I look ahead to another awesome year in business, I see 2024 as a deeply collaborative year with high levels of engagement," John remarks.

Business Strategy
How Neelesh Patel Became Partner at Net Friends

Net Friends CEO, John Snyder, shares from his perspective how Neelesh Patel came to be his business partner.

Business Strategy
How We Deliver Value To Our Customers

Net Friends has made a commitment to our customers to deliver value through our IT Managed Services. Learn more about what that entails.

Business Strategy
ChatGPT-4 and 4 Practical Business Uses in our MSP

Some words from Net Friends' CEO, John Snyder on ChatGPT-4 and practical uses in our MSP.

Managed IT Services
Maximizing Your AWS Benefits with an MSP

Amazon Web Services (AWS) provides flexible cloud computing and storage to small businesses without the need for any expensive equipment.

Business Strategy
3 Simple Productivity Tips from the Net Friends C-Suite

Discover the three core things that the Officers at Net Friends do that help us execute consistently and at our best.

Business Strategy
2023 Strategic Priorities with Net Friends CEO

"All in all, being the Best MSP in 2023 is already more achievable given the groundwork we’ve accomplished in 2022," John Snyder shares.

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