Success Story

Curie Co. Case Study

Biotech Startup Gains Long-Term IT Vision with a Reliable IT Partner

Curie Co. planted roots in RTP to gain ground as an early-stage biotech company. Their highly-accomplished team of researchers develop clean and sustainable proteins that replace chemical preservatives in everyday products. They've discovered that innovating is easier with a reliable MSP.

Curie Co.'s Challenge

Curie Co. needed an experienced MSP that understood the unique challenges and concerns of an early-stage life sciences startup. From basic needs, like their core staff relying on a mix of Mac and PC systems, to a custom server project to securely store research, Curie Co. wanted to entrust their IT requirements with seasoned experts.

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First Choice for Biotech Startups

"We would highly recommend Net Friends, and we have! I've talked to other companies and startups that have moved to the area. We always tell them about our Net Friends experience."

— Sarvin Patel, COO/CFO at Curie Co.

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Results At A Glance

  • IT Budget Guidance
  • Mac & Windows Support
  • Custom Server Project
  • vCIO Quarterly Reviews
  • 24x7 Help Desk & Critical Support
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Before NetVisor

During the first site visit, Net Friends uncovered IT gaps and missing fundamental managed services that Curie Co.'s initial MSP had failed to address. Furthermore, Curie Co. did not have a dedicated IT person in-house or on-site to address implicit IT needs and day-to-day support.

After NetVisor

Net Friends' "World-Class"-rated Support Center delivers responsive remote and on-site IT support, so the Curie Co. leadership and admin staff can fully zero in on operations and high-level strategy. Net Friends also assists Curie Co. with vCIO counsel and IT budget guidance.

Why NetVisor?

NetVisor is an all-inclusive, fixed price Managed IT Services solution that grants access to a highly-celebrated Help Desk, standardized procurement, vCIO guidance, and specialized expertise from a Microsoft Solutions Partner.

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Help Desk
As your security provider, we offer 24x7 access to our IT Support Center experts for personalized support over the phone and on-site at a discounted rate. No upcharge for nights, weekends, or holidays.
Endpoint Support
24x7 monitoring services by our in-house Network Operations Center. Standard software packages deployed to all workstations for antivirus, antimalware, anti-ransomware, patching, inventory management, and monitoring services.
Executive Reporting
Monthly executive-style reports to help your organization plan, oversee, and budget your IT infrastructure costs.
Server Support
From OS patches to running monthly scripts, we ensure that your servers are properly prepared for critical updates and assist with installing approved 3rd-party security patches.
Account Management
As your single point-of-contact regarding all things Net Friends, Account Managers foster a long-lasting relationship with your organization by aligning your IT infrastructure with your business practices, process, and organizational goals.
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