Success Story

Small Business IT Solutions

High Strung Faced High Stakes to Deliver Music Lessons Online

A chief fixture to the Triangle's classical and folk music community, High Strung Violins & Guitars faced high stakes under pandemic restrictions. Net Friends resolved to help this local shop withstand turbulent times and maintain their awards for "Best Music Lessons in the Triangle" by modernizing High Strung's Wi-Fi and video conferencing capabilities.

High Strung's Challenge

Due to pandemic restrictions, High Strung music students were prevented from coming into the store for classes and private lessons. This was a substantial revenue source for the local music shop and High Strung did not have reliable technology in place to offer music instruction over the internet.

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High Strung's Music Plays On

"One of our buildings is 100 years old, so we struggled with phone reception across the two structures. With the new internet system, our phones work seamlessly and video conferencing has completely improved our business model. We couldn’t be more pleased.”

— Will Postlethwait, High Strung Violins & Guitars

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Results At A Glance

  • Affordable Enterprise-Grade Technology
  • Reliable Network Management
  • Modern Internet Improvements
  • Remote Learning & Video Conferencing Capabilities
  • Cloud Backups for POS Systems
  • New Internet-Based Phone System
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Before NetCore

High Strung needed modern wi-fi, reliable networking equipment, and an internet-based phone system to help them deliver better services to clients during the pandemic. However, budget constraints are a common roadblock for small businesses in need of technology upgrades.

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After NetCore‍

With NetCore Elements, High Strung now enjoys affordable, best-in-class IT equipment and managed infrastructure services. Their music students can easily access lessons online to continue their studies without technology barriers. In 2022, High Strung secured another well-deserved "Best of the Triangle" award with the Independent Weekly (also a Net Friends' customer)!

Why NetCore Elements

NetCore is a bundled solution of enterprise-grade hardware, software, and managed services. We provide your business with a reliable and secure network for an affordable, fixed monthly cost. Net Friends handles all configurations and network support throughout the duration of your contract engagement.

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NetCore Elements
Need More Than Infrastructure Services? Advance your network with NetCore Elements (NCE), our innovative bundle of leading technology equipment and managed services. Our network security experts will deploy best-in-class network equipment and ensure it stays fully operational and secure. All troubleshooting, maintenance, and updates are included at a fixed rate that fits your small business IT budget.
Flat Monthly Rate
Our Managed Infrastructure Services are set at a fixed, month-to-month, and budget-friendly rate. IT budgeting is now easier with a predictable monthly investment.
Rapid Deployment 
We have a sense of urgency to bring you a secure, reliable network ASAP. You can count on an expert installation at a time that is most convenient for you.
Unlimited Support
24x7 access to our IT Support Center experts for end-to-end, personalized support over the phone, or on-site for customers with NCE equipment. No upcharges for nights, weekends, or holidays.
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