When you sign a NetVisor contract with Net Friends, the agreement will clearly state the personnel count you are contracted for and the cost implication for each added employee.
We understand that the number of employees you have at any given time might change. Changes to the number of employees can impact your monthly billing amount.
Some common scenarios are:
- An employee resigns and a new person is hired to replace them. Your total number of employees is based on the total number during the month, regardless of how long they are with the company. If employee #1 leaves on the 15th and employee #2 starts on the 20th, you would be charged your monthly rate for both employees.
- There is a staff reduction. Your billing is based on the total number of employees during the month. If there is a staff reduction, it will be reflected in your monthly billing amount the first full month they are not on staff.
Note: If after the company signs the contract and there is a reduction in staff below the employee count initially included in the contract’s baseline monthly fee, there will not be a reduction in the cost per employee. Your monthly fee will not go below the contracted amount.
- There is an increase in the total number of permanent employees. You are charged based on the total number of employees during the month. As you add employees your monthly bill will increase by the “per user” rate.
