Business Strategy
Reflections from a Reluctant Visionary

I have been the leader of Net Friends since I became an owner back in 2009. The lack of a company vision is what made me want to be an owner in the first place.

Cybersecurity
Can You Work Securely from an Airplane?

Working from airplane wi-fi is far more complex than it may seem, especially when it comes to your cybersecurity.

Life At Net Friends
2024 in Retrospect with Net Friends President

Net Friends President, Neelesh Patel, reflects on our journey as a company in 2024, highlighting themes of business resilience and innovation.

Managed IT Services
Breaking Down MSP Pricing

Limited IT budgets are a common hurdle for small businesses, but reliable IT is crucial for success.

Cybersecurity
Why Law Firms Should Secure Their Inboxes

Law firms entrusted with highly sensitive client information face a heightened risk of cyberattacks.

Technology
Tech Debt, A Silent Risk

A constant wave of innovation has reshaped every corner of business. Technological debt is the hidden cost of neglecting routine IT maintenance and upgrades.

Cybersecurity
Hacker-Proofing Your Data Security

The secret to digital security is not rocket science. It is about being vigilant, informed, and proactive with every cybersecurity practice.

Cybersecurity
Is Any Business Too Small to Hack?

SMBs are attractive targets for cybercriminals due to a combination of factors.

Cybersecurity
Level Up Your Cybersecurity with Game Night

How prepared is your team for a real cyberattack? This innovative card game simulates a cyberattack, so you can learn how to defend against real-world threats.

Technology
Navigating AI with Confidence

The modern workplace creates a constant hum of communication. Emails, messages, reports – the sheer volume can feel overwhelming.

Managed IT Services
Co-Managed IT Solutions for Small Businesses

A vCIO acts as your trusted advisor, bringing a wealth of experience to help you define your vision, set realistic goals, and leverage technology.

Technology
Unveiling the Power of Your Microsoft 365 Apps

Microsoft 365 Business Premium delivers more than email, office programs, and cloud storage. Let's unlock the treasure trove of productivity-boosting apps.

Cybersecurity
How to Harden Your Server for Long-Term Security

The consequences of poor server's security can be catastrophic. Breaches can expose a wealth of sensitive data. Learn how to level up your server security.

Cybersecurity
Why Your Cybersecurity Approach Is Backwards

Most mature businesses already have cybersecurity protections in place. However, chances are still high that they may be approaching cybersecurity backwards.

Cybersecurity
Is Crisis Communication Part of Your Cybersecurity Toolbox?

Crisis communication planning for cyberattacks is an important part of your cybersecurity plan.

Business Strategy
Are You Ready for a HIPAA Audit?

The Office for Civil Rights (OCR) recently announced that they will resume HIPAA compliance audits in 2024.

Managed IT Services
Top 4 Things to Consider When Building an IT Budget

A well-planned IT budget is not just about numbers; it is about making informed decisions to fuel your company's long-term success.

Cybersecurity
Building a Secure Work-From-Home Fortress

Building a strong Work-From-Home policy that stands as a brick wall against cyber threats!

News
Net Friends Receives SOC 2 Type II Attestation for Fifth Consecutive Year

After five consecutive years of voluntary SOC 2 Type II audits, we remain steadfast in raising our security standards with the demands of the business world.

Business Strategy
How the Hybrid vCIO & Customer Success Approach Elevates IT Outcomes

Discover the benefits to IT services when you merge two key roles: Virtual Chief Information Officer (vCIO) and Customer Success Manager (CSM).

Managed IT Services
What Is Shadow IT?

Shadow IT is a common issue with major security risks to consider. However, it is possible to leverage shadow IT to enhance your IT systems & security policies.

Technology
Battle of the Titans: Google Workspace vs. Microsoft 365

A true showdown between two leading office productivity titans: Should your business choose Google Workspace or Microsoft 365?

Managed IT Services
Secure Your Business with Automated Device Offboarding

Employee offboarding is a critical, yet often overlooked, aspect of the HR process. Managing offboarding through an automated system can simplify the process.

Business Strategy
Top 4 Qualities to Look for in a vCIO

Discover the essential traits to look for in a Virtual Chief Information Officer (vCIO) to unlock greater business growth.

Business Strategy
Decoding the Four Chief Information Officer (CIO) Archetypes

Navigating the sometimes-seismic shifts in technology is no small feat, and that's why companies turn to a CIO to guide the way.

Business Strategy
How We Deliver Value To Our Customers

Net Friends has made a commitment to our customers to deliver value through our IT Managed Services. Learn more about what that entails.

Business Strategy
ChatGPT-4 and 4 Practical Business Uses in our MSP

Some words from Net Friends' CEO, John Snyder on ChatGPT-4 and practical uses in our MSP.

Business Strategy
Why You Need Technology Business Reviews

Technology Business Reviews play a powerful role in enabling decision-makers to limit unnecessary expenses and reallocate resources to promising IT initiatives.

Cybersecurity
Net Friends Pro-Tips to Avoid Tax Phishing Scams

Approximately 56% of IT decision-makers indicate that targeted phishing attacks are their primary threat.

Business Strategy
Pro-Tips for the SMB's Digital Transformation Journey

Digital transformation is no longer exclusive to enterprise organizations seeking a competitive edge; SMBs are embracing it to improve core business functions.

Business Strategy
3 Simple Productivity Tips from the Net Friends C-Suite

Discover the three core things that the Officers at Net Friends do that help us execute consistently and at our best.

Business Strategy
2023 Strategic Priorities with Net Friends CEO

"All in all, being the Best MSP in 2023 is already more achievable given the groundwork we’ve accomplished in 2022," John Snyder shares.

Business Strategy
2022 in Retrospect with Net Friends President

In 2022, Net Friends increased growth by a staggering 43%—an extraordinary feat that not only sets a new bar for Net Friends, but for all MSPs in our area.

Business Strategy
ChatGPT and Our MSP

A new interactive artificial intelligence (AI) tool called ChatGPT captivated my team this week and this is how we're experimenting with it.

Cybersecurity
How to Secure the Best Price for Cyber Insurance

Well-run businesses in high-risk industries have lots of sensitive records & are going to actively seek cybersecurity liability coverage to offset their risks.

Cybersecurity
What Does Cyber Insurance NOT Cover?

While cybersecurity insurance helps alleviate the financial risks and burden of doing business online, there are liability limitations to this type of policy.

Cybersecurity
What Is Cyber Insurance & What Does It Cover?

Cybersecurity insurance is a contract that the policyholder purchases to help reduce the financial risks of doing business online. Learn about cyber liability.

Managed IT Services
Patch Management: Why Your Business Needs It

Patch management is crucial to ensure business continuity. Learn more about how software patching can safeguard your organization.

Managed IT Services
Top 5 Reasons Why Zero-Touch Provisioning (ZTP) is Critical to Anywhere Operations

Anywhere Operations is the new preferred work model. Let’s explore how zero-touch provisioning (ZTP) facilitates quick, easy, and safe remote work processes.

Business Strategy
How to Update Your IT Budget When Switching from CapEx to OpEx

Companies are switching their mode of IT investments from CapEx to OpEx. Discover how to adjust your IT budget to support the switch to OpEx.

Managed IT Services
Top 7 Reasons Businesses Switch to OpEx for IT Investments

Anywhere Operations requires significant IT investments. Explore why businesses prefer Operating Expenses (OpEx) for powering Anywhere Operations.

Business Strategy
Tips for Adapting Your Business Continuity Plan for Anywhere Operations

Remote and hybrid work models are here to stay. Discover how Anywhere Operations can enhance your business continuity plan for sustainable growth.

Business Strategy
Top 5 Reasons a Business Continuity Plan is Critical

A business continuity plan is crucial for your company’s risk mitigation strategies. Let’s consider the top benefits of this risk management tool.

Technology
Top 12 Technology Buzzwords Every Small Business Should Know

Every SMB needs to innovate to thrive in the marketplace. Technology buzzwords also hold value in helping SMBs position for greater competitiveness.

Cybersecurity
How to Minimize Business Risks with a SOC 2 Compliant IT Company

Greater IT reliance will increase cybersecurity risks. Learn why you need a SOC 2 compliant managed services provider to boost cybersecurity.

News
Net Friends Leadership Team Certified in IT Service Management

As of April 2022, all eight individuals on Net Friends’ Leadership Team achieved their certification in IT Service Management (ITIL).

Cybersecurity
What is a Cloud Access Security Broker (CASB)?

As more companies adopt cloud applications, there is a need for greater cloud security. Discover how a CASB can help with your IT security policies.

Business Strategy
5 Ways for Small Businesses to Invest in Sustainable IT

Green IT helps businesses save on costs while preserving the environment. Let’s consider a few sustainable IT projects that companies can implement.

Business Strategy
Top 13 Employee Onboarding Tips for Anywhere Operations

Anywhere Operations is the new frontier for work. Let’s discuss the top employee onboarding training tips to maximize performance and growth.

Managed IT Services
Addressing IT Talent Attrition with On-Demand IT Staffing

Choosing to go the outsourced IT staffing route eases the burden on your current IT department.

Business Strategy
Beyond the Hybrid Work Model with Anywhere Operations

By 2023, approximately 40% of organizations are predicted to transition towards Anywhere Operations.

Business Strategy
Top 5 Strategies for Managing a Hybrid Workplace

Anywhere Operations and the hybrid work model are the new normal. Let’s explore the top five management strategies for today's hybrid workplace.

Business Strategy
How to Budget for Anywhere Operations

The new normal requires adopting an Anywhere Operations model. Let’s explore the top budget areas that will help your company work from anywhere.

Business Strategy
5 Mistakes to Avoid When Adopting Anywhere Operations

Optimizing the Anywhere Operations model in your organization will yield several benefits, yet there are some common pitfalls to avoid. Let’s explore them!

Business Strategy
Top 5 Policies to Consider for Anywhere Operations

Anywhere Operations represent the new normal for business operations. Let’s explore the top five critical policies necessary for its adoption.

Business Strategy
18 Questions to Ask When Adopting Anywhere Operations

Anywhere Operations has emerged as a leading work model. Discover the key questions to ask your stakeholders before you adopt it.

Cybersecurity
Is Your VPN Solution Optimized for Anywhere Operations?

Our four core recommendations to ensure your VPN solution is optimized for Anywhere Operations to support your distributed workforce.

Technology
Three Strikes Against Universal Print for Small Businesses

Currently, Net Friends does not recommend Microsoft’s Universal Print services to small businesses. Here are the core reasons why.

Managed IT Services
Navigating Microsoft Licensing Complexities for Our Customers

Two recent Microsoft licensing developments will impact how businesses obtain their subscriptions. Here is how we're navigating it on behalf of our customers.

News
Net Friends Owner John Snyder Named to National Small Business Association’s Leadership Council

NSBA’s Leadership Council to Advise Policymakers in Washington DC on Interests of Small Businesses

Business Strategy
2021 in Retrospect with Net Friends President

An end-of-year letter from Neelesh Patel, Net Friends President, about our Customer Success and Growth in 2021.

Business Strategy
2021 in Retrospect with Net Friends CEO

A 2021 reflection and end-of-year letter from John Snyder, Net Friends CEO.

Business Strategy
A Tech CEO’s Shortcut to Business Impact Analysis (BIA)

Most businesses don’t have the luxury of conducting a formal Business Impact Analysis. Here's a BIA shortcut for your everyday business decisions.

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