Net Friends will add software to your devices and manage your M365 portal to update software, monitor for security concerns, and help your staff with issues.
- Workstations
- Add software so that we can manually update and remote into devices.
- We add an Endpoint Detection & Response (EDR) software called Cortex to all your workstations. This functions similarly to anti-virus software. (You can learn more about EDR and anti-virus in our article: Protecting Your SMB: Traditional Antivirus vs. Next-Gen EDR vs. XDR (netfriends.com)
- If your company has opted to have workstation backups, we will also add software to complete that task.
- Server/Network
- Initially, we will install software to gather information for us. It will identify all the servers, workstations, and applications.
- We will install Cortex on your server.
- We use software that will scan your network to determine if there are any security threats active on devices in your network, focusing on your servers.
- Microsoft 365
- We will ensure we have Granular Delegated Administration Permissions (GDAP) to your M365 tenant so we can administer it on your behalf.
- We will transfer your licenses to Net Friends so that we can manage them.
