When it is time to switch internet providers, Net Friends takes the reins. We handle the entire process, ensuring a smooth transition with no disruptions or downtime.
- Service Provisioning: Net Friends will schedule and meet the provider’s technician at your location. The internet service provider (ISP) technician will install the necessary equipment (modem, router, etc.) and activate the service.
- Service Activation: Our highly trained network engineers will test your system and ensure that everything is working as expected. This includes your firewall and all wireless access points. If anything is not performing as expected, we will work with you to get it corrected.
- Local Network Activation: Our network engineers will make sure that all of your network devices are provisioned for the new internet service. They will ensure all wireless access points, printers, VoIP devices, etc. are functioning as expected.
- Ongoing Support: Net Friends will be your single-point-of-contact for all your support needs. Our friendly team of responsive experts will be ready to spring into action whenever you need us, as well as keeping a close eye on things to ensure you can take it for granted that your network is always there, working for you.
The goal of the Net Friends onboarding process is to provide a seamless and positive experience for new and existing customers. If you are looking for a seamless installation experience, Net Friends is the ideal partner. Contact us today to discuss your ISP needs.
